South Hunsley School and Sixth Form College
East Dale Road
Compliments and Comments
We welcome your comments and compliments as they help us to improve and ensure we best serve your needs. Hearing about what you think we did well and what you think we can improve will help us to deliver an effective service.
You can let the Executive Principal know of any compliments or comments by:
- Submitting a comment or compliment via the website contact form above.
- Phoning or posting details to the Executive Principal via Vanessa Arthur, PA to the Executive Principal and Senior Leadership Team.
You can also make contact with a specific member of staff via these means, by clearly stating the intended recipient.
You can also submit your views on us to Ofsted Parent View.
We encourage you to make contact with any member of staff regarding a concern and your concern will be followed up by the member of staff you have made contact with. However, it may be easiest to get in touch with your child’s Head of House or subject teacher so that the problem can be discussed and addressed.
You can let the Executive Principal know about your concern via the same means as submitting a compliment or comment.
If you have a complaint, we will follow the procedure outlined in the complaints policy, which can be viewed on the Key Documents and Policies page.
We have named members of staff who will deal with your initial complaint and contact should be made as follows either in writing, by telephone or using the contact form above.
If your complaint relates to South Hunsley School and Sixth Form College, please contact Vanessa Arthur, PA to the Executive Principal.
If your complaint relates to South Hunsley Sports, please contact Alex Riley, Sports Centre Facilities Duty Manager.
If your complaint relates to any of the members of staff named above, please contact Emma Siddy, Head of HR, who will refer your case to another appropriate member of staff.
If your complaint relates to the Executive Principal, please contact the Chair of Governors via Sarah Goddard, Governance Clerk.
Please note, all complaints must begin at stage 1 and it is not possible to jump stages in the procedure. It is a fundamental principle that each party must be allowed the opportunity to resolve the complaint before it is escalated to the next stage.